Frequently Asked Questions
1. How long have you been in business?
We've been proudly serving Kearney and surrounding cities since 1999.
2. What is your experience with HVAC systems?
Our team has decades of combined experience in HVAC installation, repair, and maintenance. We also offer indoor air quality and other comfort-enhancing products.
3. What services do you offer?
We offer a full range of HVAC services including installation, repair, maintenance, and emergency services.
4. Do you specialize in any particular HVAC brands or systems?
We specialize in all major HVAC brands including Carrier, Trane, Goodman, Lennox, and more.
5. What sets your company apart from others?
Our commitment to quality, customer satisfaction, and our experienced team sets us apart. We also offer flexible financing options to make our services accessible to everyone.
6. Do you offer any guarantees or warranties on your work?
Yes, we offer warranties on both our services and the products we install. Contact us for specific warranty details.
7. Are you involved in the local community?
Yes, we are proud to support local events and charities in Kearney and surrounding cities.
8. Do you have customer testimonials or reviews?
Yes, we have many satisfied customers who have shared their positive experiences. You can read their testimonials on our website.
9. What financing options do you offer?
We offer financing through Wells Fargo for jobs up to $25,000. The application process is quick and does not impact your credit score.
10. Do you offer any discounts or promotions?
We periodically offer special promotions and discounts. Check our website or contact us for current offers.
11. How do I know if I need to repair or replace my HVAC system?
If your system is over 10-15 years old, frequently needs repairs, or isn't keeping your home comfortable, it might be time to consider a replacement. Our technicians can help you decide the best option without any high-pressure sales tactics.
12. What are the benefits of regular HVAC maintenance?
Regular maintenance can improve efficiency, extend the lifespan of your system, reduce energy bills, and prevent unexpected breakdowns.
13. How can I improve the energy efficiency of my HVAC system?
Regular maintenance, using a programmable thermostat, sealing ducts, and upgrading to energy-efficient models can all help improve efficiency.
14. What should I do if my HVAC system is making strange noises?
Unusual noises can indicate a problem. Turn off the system and contact us for an inspection to prevent further damage.
15. How often should I change my air filters?
It's recommended to change air filters every 1-3 months, depending on usage and the type of filter.
16. What is the best thermostat setting for energy savings?
In the summer, set your thermostat to 78°F when you're home and higher when you're away. In the winter, set it to 68°F when you're home and lower when you're away.
17. Do you offer maintenance plans?
Yes, we offer maintenance plans that include regular inspections, priority service, and discounts on repairs. Contact us to learn more about our plans.
18. How long does an HVAC installation take?
The installation process typically takes one to two days, depending on the complexity of the job and the type of system being installed.
19. What are the signs that my HVAC system needs repair?
Common signs include unusual noises, inconsistent temperatures, increased energy bills, and poor airflow. If you notice any of these, it's time to schedule a service.
20. Can I control my HVAC system remotely?
Yes, with a smart thermostat, you can control your HVAC system remotely using your smartphone or other devices.
21. What is a SEER rating and why is it important?
SEER (Seasonal Energy Efficiency Ratio) measures the efficiency of your air conditioning system. A higher SEER rating means better energy efficiency and lower operating costs.
22. How can I improve indoor air quality in my home?
Regularly changing air filters, using air purifiers, and ensuring proper ventilation can help improve indoor air quality. We also offer services to clean and maintain your HVAC system.
23. What should I do in case of an HVAC emergency?
If you experience an HVAC emergency, contact us immediately. We offer emergency services to ensure your comfort is restored as quickly as possible.
24. How often should I service my HVAC system?
It's recommended to service your HVAC system at least once a year to ensure optimal performance and efficiency.
25. What should I do if my HVAC system stops working?
If your HVAC system stops working, check the thermostat settings, circuit breakers, and air filters first. If the issue persists, contact us for professional assistance.
26. How can I reduce my energy bills with my HVAC system?
Regular maintenance, upgrading to a high-efficiency system, using a programmable thermostat, and ensuring proper insulation can help reduce energy bills.
27. What should I expect during a service visit?
During a service visit, our technician will inspect your system, perform necessary maintenance or repairs, and provide recommendations for optimal performance.