Our Mission

Here at Shanks Heating and Cooling, we promise to deliver an exceptional heating and cooling service for our customers along with a top-notch client experience. This will result in happiness in our community and give our employees a sense of pride when they put on their uniforms. It is our mission to set the standard for other companies in our service region as we grow to create a lasting effect on the entire HVAC industry. We will strive for new levels of excellence on a daily basis and create a professional and family environment for our employees.

Our Values

We will strive to have the highest standard of integrity by:

  1. Being fair and honest in all our dealings.
  2. Always doing the right thing.
  3. Following the Golden Rule.

Our Goals

  • Go above and beyond in every interaction striving to be the best and exceed our customers’ expectations with every opportunity we are given.
  • Through customer feedback we will be accountable for our results, with each team member having a clear understanding that ethical behavior and our high standards of conduct will NEVER be compromised.
  • Our code of conduct will be simple: Treat others as you would want to be treated.

Our Vision

At Shanks Heating and Cooling, we will strive towards providing top-quality and innovative products at a great value. We will grow and expand into other areas bringing the same timeless values in every area we go to. We will exceed our customers’ satisfaction with outstanding service and superior support.

Call (816) 258-2056 today for all your heating and cooling needs.

What to Expect From Shanks Heating and Cooling

When you call Shanks Heating and Cooling, that gets our team moving! The first call to our customer care center will put you in touch with one of our representatives. They are highly trained and will help you get started with our company. To help you understand our process, here is what you will receive each time you call: (816) 258-2056

Customer Care Center

  1. Our representatives are kind – They will patiently listen to what your issue may be, find out the best time that fits with your schedule and notify our best technician for your needs and schedule your appointment.
  2. Our technician – Our care center will provide all of your information in regard to your appointment with one of our expert technicians. The technician will call you within the appointment window and provide you with an exact arrival time. In some locations, you will receive a text message that shows you when and where the technician is located in relation to your home. This will give you an estimated time of arrival as well, along with a picture of the technician who will be at your home. Please understand all of our technicians have gone through background checks and are regularly drug tested. We want you to rest assured that you are being well taken care of and that our employees meet your high standards.
  3. Service with a smile – Our expert technician will arrive at your home with professional company apparel, along with a company ID badge so you know that he is with Shanks Heating and Cooling. Our technician knows that a smile goes a long way in an initial meeting, they are super friendly and love to take care of their customers. Once inside your home, the technician will put on booties to protect your flooring and will go over the issues with you that you are having to ensure that he knows exactly what your problems are. The technician will then work towards diagnosing the problem and finding the best solution.
  4. Determining the problem you may have – Sometimes in takes a little while to determine what could be the exact cause of your HVAC problem. Once this has been uncovered, the technician can explain exactly what the issue is and inform you what the price would be for the repair with a professional bid. When you receive this, you can either move forward with the repair and get this done quickly or decide not to move forward with the repair at that time.
  5. Fast, professional HVAC repairs – If you decide to move forward with the job, the technician will get your authorization in writing, so you understand what you are agreeing to. Our trucks are equipped with the right tools and parts to complete your job at that time. Our technicians won’t have to leave and reschedule and take up a bunch of your time – they are prepared to get the job done that day. Your satisfaction is our top priority! Once your work is completed, the technician will go over all of the repairs that were made to your system and provide you with an invoice. Our goal is to make sure that you are fully satisfied with our performance – if you're not 100% happy with our work, we will have the opportunity to make it right.

To schedule any of our heating and cooling services, call (816) 258-2056 today!

Shanks Heating and Cooling Guarantees

Quality Work on Every Job - We Promise

Here at Shanks Heating and Cooling, we have top-quality HVAC experts that make up our team of professionals. We will never send someone who is not qualified to do the job you need. We will complete the work contracted in a timely fashion and do it right the first time. If it is not completed to your satisfaction, call us back and let us make it right. Your happiness is guaranteed!

One-Year Guarantee on Parts and Labor

We guarantee for one year, from the date of service, that the repairs that we completed on your system will be satisfactory. We stand behind our work and our goal is to give you confidence in our company.

If something is not right or you are not completely satisfied with the work that you received, let us know.

Call Shanks Heating and Cooling at (816) 258-2056 for quality HVAC services in Kearney, MO and the surrounding area.

Prompt, Professional HVAC Technicians Here to Serve

How do you know a company cares about the quality of its work? They stand behind it. At Shanks Heating and Cooling, our team of reliable technicians put your needs first. We listen to your requests, identify the issues and provide you with solutions that are done right the first time.

Our team adheres to a strict code of ethics. Those ethics include providing a high level of service, treating each customer honestly and respectfully, and offering fair pricing. When you contact our team, you can rest assured that you will be 100% satisfied with our work.

Skilled, Courteous Heating and Cooling Specialists

At Shanks Heating and Cooling, our high-quality work and customer experiences are known throughout the Kearney, MO area because of our experienced and knowledgeable technicians. Our employees are friendly, clean, polite and experienced, and use state-of-the-art tools and techniques every time. We maintain a drug-free workplace as well.

  • Skilled Professionals: Our employees are fully trained and highly experienced at their trade, take continuing education courses, and regularly attend seminars.
  • Friendly and Courteous: Our technician will always treat you and your home with respect and consideration.
  • Drug Tested: Our employees go through an extensive background check before being hired.

Trustworthy HVAC Technicians

Our team of technicians is highly knowledgeable, skilled, and experienced in all HVAC services. We design, install, service, and repair heating and AC systems in strict accordance with the highest industry standards. Whether you need assistance with HVAC repairs, installations, or maintenance, you can always count on Shanks Heating and Cooling.

Call us 24 hours a day, 7 days a week at (816) 258-2056 and we'll be happy to answer any of your questions and provide you with a thorough explanation of possible solutions for your HVAC issues.